Muzeg™ Group Courses

Overview

Group courses help students learn together on a fixed weekly schedule with the same teacher and classmates. Each course runs for several weeks and follows Muzeg™ Group Courses Rules and Policies.

What to Expect

  • Weekly meetings at a set time
  • A clearly defined topic or general skills focus
  • A consistent teacher and cohort

Why Join

  • Steady progress: regular sessions keep momentum.
  • Solid structure: each course follows a planned syllabus.
  • Community: practice with the same classmates and build teamwork.

Set-Up Checklist

  • Pick a course that fits your level, goals, and schedule. Details are on the course page.
  • Have a Zoom account and the app installed on your devices.
  • Download any materials ahead of time so class time stays for instruction.

Policies

Cancellations

  • Cancel more than 24 hours before the first class to receive a credit refund.
  • No cancellations within 24 hours of the start time.

Minimum Enrollment

  • If the course does not reach the required number of students, it will be cancelled automatically and credits will be refunded.
  • Teachers may cancel 24 hours before start if minimum enrollment is not met.

Attendance

  • If you miss a class, the course continues. No refunds for absences.

Behavior

  • Disruption or harassment leads to warnings or removal.
  • If removed for behavior, any unused balance is credited to the teacher.

Handling Issues

Misconduct

  • Repeated violations by a student can lead to removal.
  • If a teacher misbehaves or misses a class, students may end the course and receive refunds for any unused credits.

Termination Requests

  • Students may end a course only if enrollment falls below the minimum.
  • Teachers may request termination if enrollment drops to one student.

Refunds: How They Are Calculated

Unused balance = (Total course price ÷ number of classes) × remaining classes

Example: A $100 course with 5 classes and 1 class left → $100 ÷ 5 = $20 per class → $20 unused balance.

Quick FAQ

Do I get a recording if I miss class?
Depends on the teacher and course license. Check the course page.
Can I transfer to another course instead of a refund?
If seats are open and timing aligns, support can help move your credits.
What counts as "minimum enrollment”?
The number shown on the course page. If signups stay under that number before start time, the course will not run.
Where do refunds go?
Refunds are issued as credits to your Muzeg™ account unless stated otherwise.