To run smooth, professional online lessons on Muzeg™, here’s the current connection setup and the basic tech you’ll need. Lessons can be audio-only calls or full video calls, and you’ll start everything from your in-app Dashboard.

Current Setup

• Muzeg™ Classroom: An interactive, browser-based lesson room you can open from your Dashboard when enabled for your lesson.
• In-app chat: Built-in messaging with options to start voice or video calls with students.
• Dashboard: Your hub to see upcoming lessons, open Classroom, and message/call students via the chat.

What You Need

• Stable internet (wired or strong Wi-Fi recommended).
• Microphone & webcam (external devices usually give clearer sound and video).
• Headphones to prevent echo/feedback.
• Updated browser (Chrome, Edge, Safari) and a quiet, well-lit space.

How to Start a Lesson

1. Open your Dashboard → Lessons.
2. Select the lesson:
   • Open Muzeg™ Classroom: Click the Classroom button/link to launch the room in your browser.
   • Call from chat: Click Message to open the student’s chat, then choose Call or Video Call.
3. Do a quick device check (mic levels, camera framing) and begin teaching.

 

Quick Tips

• Test your mic/cam before each lesson; close bandwidth-heavy apps (cloud backups/streaming).
• If available, enable any "music/original sound” option to avoid aggressive noise suppression on instruments.
• If video stutters, switch to audio-only temporarily and share materials in chat.

Troubleshooting

• Camera/mic blocked: Allow permissions in your browser, then refresh.
• Echo: Have both sides wear headphones and reduce input gain.
• Poor quality: Move closer to the router or use Ethernet; pause large downloads.

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