Are you asking yourself why your lesson request hasn’t been accepted on Muzeg™ yet? Let's explain the reasons and what to do in such a case.

Response Time for Teachers 

When you send a lesson request on Muzeg™, teachers have up to 48 hours to respond. If your lesson starts soon, the teacher must respond before the lesson time. Your lesson is only confirmed once the teacher accepts your request.

What If the Request is Rejected? 

If the teacher denies the lesson request, the credits will be refunded to your Muzeg™ wallet.

Conclusion 

It could be infuriating waiting for a lesson request to be accepted, but now, at least, you know how the process works. Declined requests mean credits are returned to your wallet. Happy learning on Muzeg™!