Follow Muzeg payment policies to protect your earnings and reputation. Learn the rules and consequences of off-platform payments.

Adherence to Muzeg Policies

It is considered a grave violation of our Terms of Service to accept any payment outside of Muzeg. Payment for every lesson should be made through the platform. Here are Muzeg payment policies you must observe:

• Striked Policy Compliance: All lessons with Muzeg students must be paid for through Muzeg. Consequences for not adhering include removal from the platform.
• Expectations: The expectations for Muzeg teachers are listed within our Teacher Policies and Code of Conduct.
• Request Reporting Requests: If a student requests that you accept payment outside of Muzeg, you must decline and report the request using a support ticket.

Risks of Accepting Payments Outside of Muzeg

• Payment Risks: Payments outside Muzeg are not secured; students might not make those payments.
• Reputable Transactions: Students and teachers build their reputations on Muzeg. Transactions that move off-platform do not help your reputation and may lead to untrustworthy students.
• Privacy Lost: Having transactions inside Muzeg protects your personal contact information.
• Records: To support you in case something goes wrong, Muzeg keeps records of all lessons and payments.
• Easily Solved Problems: When the lessons and payments are tracked on Muzeg, disputes can be quickly resolved.

Trust in the Marketplace

Off-platform payments nullify posted times and prices, causing a lack of confidence in the system.

What Happens to Teachers

It will simply remove a profile from teachers who are found requesting or accepting payments outside Muzeg and remove any remaining credits. The most important reason to follow Muzeg's policies is to maintain a safe, trustworthy user environment.